NAVIERE
QR-based Ordering System Mobile Web Application for Cafe & Restaurant
Overview
We developed a QR-based ordering system with real-time menu updates and an admin CMS to boost efficiency and hygiene. Using dynamic QR access and clear scope control, the project launched two weeks early.
Scope
Project Management, Design Supervision
Industry
F&B
Objective
Enhanced Hygiene
Offers a contactless option, reducing the spread of germs from shared physical menus.
Real-Time Menu Updates
Enables instant updates to menus, specials, and pricing without printing, keeping customers informed.
Cost Savings & Operational Efficiency
Streamlines operations by allowing customers to place orders, reducing manual order-taking and miscommunication.
Frees up servers to focus on providing better customer service rather than just taking orders and delivering menus.
Team Member
Timeline
Product Summary
Landing Page
Customers can pick how they want to order whether to dine in or grab it to go. Ensuring a simple and intuitive start to their ordering journey.
Product List
Customers can easily browse the menu and explore categories. Each item comes with a photo, price, and quick add button making it simple to pick and order without any hassle.
Product Detail
Customers can include custom notes to specify preferences or special requests. This ensures greater clarity in orders and accommodates individual needs.
Order Summary
Customers can review their order with quantities and prices, while also confirming whether dining in or taking away. For dine-in orders, the page includes a required field for entering the table number.
Challenge
Product
Challenge
How might we ensure that the mobile web ordering system is only accessible to customers physically present in the restaurant, since access is initiated by scanning a QR code?
Solution
Implement a dynamic URL that refreshes every 5 minutes. This way, customers must rescan the QR code to place an order, ensuring access is only possible on-site.
Client
Challenge
Client requested additional features mid-project, outside the agreed scope and requested changes risked timeline delays and budget overrun.
Solution
Communicated clearly about scope boundaries and contract terms.
Presented impact analysis like delayed product delivery for requested changes.
Result
Delivered Project 2 Weeks Ahead of Schedule
Accelerated delivery by two weeks, demonstrating strong planning and team coordination.